Who We Are
Alpaca4US is a brand of Awesome Day LLC, operating in Southern Oregon, USA.
Personal Data Collection
Nearly every software product you use collect information about you. Search engines, games, social media, everything. We also use some widgets and apps on our website that does the same. This allows us to provide better products and services for you. But we promise that we will never publish or share any of your personality identifiable information, nor allow anyone else to use it to contact you for marketing purposes without your consent. We promise to respect your privacy and keep your information private.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
We keep contact form submissions for a certain period for customer service purposes, but we do not use the information submitted for marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for longer period. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
What we collect and store in our Shopping Cart
While you visit our site, we’ll track:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
Note: for further details about cookies, please see the respective section.
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, and optional account information like username and password. We’ll use this information for purposes, such as, to:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 5 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
We will also store comments or reviews, if you choose to leave them.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others
Your data may be shared but may not be limited to, analytics, marketing, payment gateways, shipping providers, and third party embeds.
Our website uses third party payment processor to take payments and these may handle customer data.
We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. We do not collect, nor store your credit card information.